Shipping policy
Shipping conditions
1. general
These shipping conditions apply to all orders placed via the CardCapital online store. CardCapital endeavors to ship your order as quickly, securely and traceably as possible.
2. shipping costs and conditions
All deliveries are sent with shipment tracking. The shipping costs are as follows:
Shipping within Germany: €1.29 (free of charge from €50 order value)
Shipping within the EU: 1.79 Euro (free of charge from 50€ order value)
International shipping: 11,90 Euro (free of charge from 200€ order value)
3. delivery areas
CardCapital ships orders within Germany and to numerous countries worldwide.
4. delivery times
The delivery time varies depending on the availability of the goods and the delivery location. As a rule, the delivery time within Germany is 2-3 working days and for other countries 7-21 working days from the order date. Please note that there is no delivery on Sundays and public holidays.
5. shipping service provider
We work with reputable shipping service providers to ensure fast and secure delivery of your order. The shipping service provider is selected based on the size, weight and destination of your order.
6. shipment tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking link. This allows you to check the status of your delivery online at any time.
7. packaging
All orders are carefully packed to ensure that your items arrive in perfect condition.
8 Damaged deliveries
If you receive damaged items, please contact us immediately and document the damage so that we can investigate and offer a solution.
9. undeliverable shipments
If a shipment cannot be delivered and is returned to us, we will contact you to arrange a redelivery. Please note that additional shipping costs may apply in this case.
10. changes to the shipping conditions
CardCapital reserves the right to change the shipping conditions at any time. The current version of the shipping conditions can be found on our website.
If you have any questions about your order or shipping, please contact our customer service.
Status 09.12.2023
1. general
These shipping conditions apply to all orders placed via the CardCapital online store. CardCapital endeavors to ship your order as quickly, securely and traceably as possible.
2. shipping costs and conditions
All deliveries are sent with shipment tracking. The shipping costs are as follows:
Shipping within Germany: €1.29 (free of charge from €50 order value)
Shipping within the EU: 1.79 Euro (free of charge from 50€ order value)
International shipping: 11,90 Euro (free of charge from 200€ order value)
3. delivery areas
CardCapital ships orders within Germany and to numerous countries worldwide.
4. delivery times
The delivery time varies depending on the availability of the goods and the delivery location. As a rule, the delivery time within Germany is 2-3 working days and for other countries 7-21 working days from the order date. Please note that there is no delivery on Sundays and public holidays.
5. shipping service provider
We work with reputable shipping service providers to ensure fast and secure delivery of your order. The shipping service provider is selected based on the size, weight and destination of your order.
6. shipment tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking link. This allows you to check the status of your delivery online at any time.
7. packaging
All orders are carefully packed to ensure that your items arrive in perfect condition.
8 Damaged deliveries
If you receive damaged items, please contact us immediately and document the damage so that we can investigate and offer a solution.
9. undeliverable shipments
If a shipment cannot be delivered and is returned to us, we will contact you to arrange a redelivery. Please note that additional shipping costs may apply in this case.
10. changes to the shipping conditions
CardCapital reserves the right to change the shipping conditions at any time. The current version of the shipping conditions can be found on our website.
If you have any questions about your order or shipping, please contact our customer service.
Status 09.12.2023